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Mobile MICROS
HandHeld Solution
Take Point-of-Sale to Any Point at All
From beach to the pool bar, the captain's table to the penthouse suite,
Mobile MICROS handheld technology can service all of you customers wherever they
happen to be enjoying your hospitality. Our technology gives you and your staff
the ultimate flexibility in providing excellent, immediate service, and that
translates into increased operating efficiencies and greater profits.
MICROS is proud to offer its third-generation handheld solution, the Mobile
MICROS Hand-held point-of-sale terminal. This solution has been created
specifically for the large-scale leisure and entertainment industry and is fully
integrated with our 9700 Hospitality Management System. This sleek yet robust
solution puts a wealth of profit-building power right into your hand.
Stay close to your customers
In today's competitive hospitality
market, customer service is of paramount importance in retaining and building
your customer base. With Mobile MICROS you can provide a significantly higher
level of personal service by taking your point-of-sale terminal directly to the
customer, instead of making them come to you or waiting for servers who are
trapped in front of a fixed terminal. Your waitstaff can spend more time on the
floor, attending to guests instead of running to the kitchen or server station.
Orders are taken more quickly and accurately, and food is delivered in a smooth
flow.
Make your staff more efficient
Utilizing a Mobile MICROS Handheld terminal, you staff can work more
efficiently and achieve greater accuracy. Wait staff can take and review orders
table-side, then submit the information directly to the kitchen without having
to leave the floor. Some venues find that the Mobile MICROS system enables them
to reduce labor costs: by using fewer servers and hiring less costly food
runners, they can achieve a higher level of service than before. Stadiums and
cruise ships can keep orders flowing to and from remote locations.
Built on today's best technology
Mobile MICROS is powered by the acclaimed Windows Mobile 2003 software for
Pocket PC platform from Microsoft. This embedded software platform creates a
mobile interface that's friendly and familiar, making staff training and usage
a breeze. The system utilizes industry standard wireless network protocols, and
supports Magnetic Card Readers, scanners, and local and remote printing. Mobile
MICROS also offers the flexibility of the MICROS System Interface Module and
Interface Script Language for the development of custom applications and
interfaces. You will not find another fully integrated solution on the market
today that comes close to these capabilities.
Built tough for any environment
Mobile MICROS uses the Symbol handheld terminal from Symbol Technologies,
whose hardware is built to last. This palm-size device was engineered to
withstand a four-foot drop to concrete and is sealed to IP54 standards, so you
can feel confident handing it off to your beachfront servers or stadium
management staff. This product is available in color display and packs the
ultimate amount of productivity into an easily portable package.
Since Mobile MICROS is powered by the acclaimed Windows Mobile 2003 software
for Pocket PC platform, it can also be installed on other mobile handheld
devices that support Pocket PC.
Electronically capture signatures
Mobile MICROS offers Signature Capture, allowing servers to electronically
capture and store payment authorization, as well as transmit the authorization
to a front desk management system in a hotel. This eliminates the need to
manually scan and enter the information at a later date. Signature Capture also
makes it easy to recall and reprint a payment authorization for easy dispute
resolution.
Boost your profits at every turn
Mobile MICROS technology gives you the power to increase your profits during
every hour of operation. By using handheld terminals to take orders and settle
guest checks, you'll enjoy increase in table turns. You can conduct table
audits instantly and resolve customer disputes more quickly. Using suggestive
selling prompts, you can give your waitstaff increased opportunities to upsell
specials, liquor, and additional service rounds. With all of its capabilities
fully deployed, the Mobile MICROS system can boost profits as it enhances
customer service and staff productivity - a winning equation all the way around.
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